The Three Biases - Patrick Lencioni

Through Patrick’s experience of working with leaders over the past 20 years, he observed that three biases prevent some of them from embracing and acknowledging the importance of organizational health.

The first bias is the sophistication bias. Organizational health is simple and straightforward, however, some executives think that nothing can be powerful if it's not complicated, complex, and nuanced. So, they think if it's this simple, it can't possibly be transformational.

The second bias is the adrenaline bias. A lot of executives are so hooked on adrenaline, fighting fires, and working so feverishly every day that they have a hard time stopping and reflecting. But you have to slow down and take a little longer view to implement organizational health. Implementation doesn't take years but it might take weeks and months and some executives can't do that.

Finally, there's the quantification bias. They want to quantify everything and want to know the ROI of organizational health. However, you can't calculate it. It impacts everything in an organization. And if the leader waits until they know the exact ROI of implementing organizational health, they're never going to do that.

So these three biases prevent some leaders from embracing organizational health.

https://youtu.be/k1S_1Gs_frQ